FIBRE SERVICE DISRUPTION AFFECTING SERVICES IN SOME PARTS OF PUNGGOL

NetLink has experienced a fibre service outage which has affected broadband services in some parts of Punggol. Approximately 300 end-user connections may be affected by this incident.

The fibre service disruption was caused by a third party's contractor damaging one of our fibre cables. The errant third-party contractor was not engaged by NetLink Trust.

Our team is working on restoring the connections. If your service is affected by the incident, we apologise for the inconvenience caused and appreciate your patience while we work with your Internet Service Provider to restore your service as soon as possible.

For more details on fibre cut restoration, please see the FAQ page, under Network Outages.  

Updated as at 1800 hours.

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NetLink Trust designs, builds, owns and operates the fibre network infrastructure which is the foundation of Singapore’s Next Generation Nationwide Broadband Network.

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