NetLink has experienced a fibre cable outage which has affected broadband services in some parts of Hougang. Approximately 250 end-user connections may be affected by this incident.

Preliminary investigation reveals that the disruption was caused by a third-party contractor not working for NetLink.

Our team is working on restoring the connections. If your service is affected by the incident, we apologise for the inconvenience caused and appreciate your patience while we work with your Internet Service Provider to restore your service as soon as possible.

For more details on fibre cable cut restoration, please see FAQs.

Update as at 1930 hours.