NetLink confirms that the fibre service disruption affecting parts of Hougang was resolved at 2022 hours on 20 May 2020.

Preliminary investigation reveals that the disruption was caused by a third-party contractor not working for NetLink.

We apologise for the inconvenience caused and will continue to work closely with all relevant parties to support end-users who may still be experiencing service difficulties.

For more details on fibre cable cut restoration, please see FAQs

Update as at 2022 hours