UPDATE ON FIBRE SERVICE DISRUPTION AFFECTING SERVICES IN ANG MO KIO AND BISHAN

NetLink has experienced a fibre service outage which has affected broadband services in some parts of Ang Mo Kio and Bishan. Approximately 1000 end-user connections may be affected by this incident.

Our recovery team is in the process of restoring the fibre services. The estimated time of recovery is early tomorrow morning. If your service is affected by the incident, we apologise for the inconvenience caused and appreciate your patience while we work with your Internet Service Providers to restore your service as soon as possible.

For more details on fibre cable cut restoration, please see the FAQ page, under Network Outages.

Updated as at 2100 hours

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NetLink Trust designs, builds, owns and operates the fibre network infrastructure which is the foundation of Singapore’s Next Generation Nationwide Broadband Network.

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