Frequently Asked Questions
Building Developers
For landed properties, the application for a fibre Readiness Certification must be done at least three months before obtaining the Temporary Occupation Permit (TOP) of the development.
In the case of high-rise residential projects, the application for a Fibre Readiness Certification must be done at least five months before obtaining TOP on a per-block basis. This means that if each block of HDB, condominium or high-rise apartment within the same development has different TOP dates, the building developer has to apply for the Fibre Readiness Certification individually.
- Project reference from Building and Construction Authority (BCA) (E.g. A2003-12345-2013)
- Telecommunication Facility Co-ordination Committee (TFCC) E-Submission number (E.g. TFCC-2013-1234)
- Expected TOP date for the individual blocks in the development
- Development name and address
- Total number of blocks and total number of units per block
- Primary and secondary contact person
- Certificate of Numbering – House number and unit number of residential premises, landed or high rise as assigned by the Inland Revenue Authority of Singapore
- Fibre Schematic Layout – Schematic diagram of the fibre cables installed at residential premises, namely:
- from the meter compartment to the unit’s Distribution Board (DB) closet; or
- from the telecom riser to the unit’s DB closet or utility room.
- Optical Time Domain Reflectometer (OTDR) Report – Measurement of optical return loss for all residential premises of the development. The OTDR report shall be carried out by the developer, building owner, licensed electrical contractor or homeowner, and shall consist of optical fibre loss measurements for all residential premises in that development.
- Power Meter Report – Measurement of fibre optic loss for all residential premises of the development. The Power Meter Report shall be carried out by the developer, building owner, licensed electrical contractor or homeowner, and shall consist of optical fibre loss measurements for all residential premises in that development.
- Light Source Continuity Test Report – A test that uses powerful visible red laser to ensure that the optical fibre is not physically broken and the fibre is connected from one end to another end.
All submissions must be accompanied by a complete set of documentation. Registration will not be processed if documents are missing or incomplete.
Fibre Readiness Certification Project Team
NetLink Management Pte. Ltd. (as Trustee-Manager of NetLink Trust)
750E Chai Chee Road
#07-03 ESR BizPark @ Chai Chee
Singapore 469005
For walk-in submissions, kindly take note of the following operating hours: Monday to Friday (excluding Public Holidays)
Between 9 am and 12 pm, as well as between 2 pm and 5.30 pm
Once payment is made, NetLink Trust will make the necessary appointment with our contractor and notify you of the test date. Upon the acceptance and confirmation of the appointment, you are strongly encouraged not to make any changes to the date.
Any request for changes or amendment is subject to NetLink Trust’s approval and date availability.
NetLink Trust disclaims all liability as to the adequacy, workmanship and functionality of tested and certified Termination Points (TPs), which inadequacy and/or failure can be due to a variety of reasons including but not limited to vandalism, rodent bite or poor workmanship during installation. For the avoidance of doubt, the building developer shall be responsible for any failure of the installed fibre and TPs at all times, including during and after fibre testing by NetLink Trust and/or its appointed contractor.
Do note that re-testing of the Termination Points may be conducted randomly; different from those that were previously tested. You are liable to pay NetLink Trust all applicable charges regardless of the test results.
The sample size for the different premises is based on:
- For landed properties, 100% assuming one unit per landed property
- For all other development, 30% of the total units in a single building/block
Service |
Type of Building |
Fibre Certification Charge (inclusive of GST) |
Fibre Certification for Landed Property (Sample testing of up to 5 Termination Points per Landed Property) |
Landed |
SGD 368.83 |
Fibre Certification for High-rise Building (Sample testing of up to 10 Termination Points per building) |
High-rise |
SGD 565.22 |
Fibre Certification for High-rise Building (Sample testing of up to 20 Termination Points per building) |
High-rise |
SGD 938.59 |
Optional add-ons |
||
Testing of each additional Termination Point (Beyond the 20th Termination Point, where required) |
Landed / High-rise |
SGD 43.16 |
NetLink Trust will provide you with the payment details when a submission request for Fibre Readiness Certification has been received.