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UPDATE ON FIBRE SERVICE DISRUPTION AFFECTING SERVICES IN WHITLEY, JALAN NOVENA AND THOMSON ROAD

NetLink has experienced a fibre service outage which has affected broadband services in some parts of Whitley, Jalan Novena and Thomson Road.  Approximately 250 end-user connections may be affected by this incident.

Our recovery team is in the process of restoring the fibre services. The estimated time of recovery is later tonight. If your service is affected by the incident, we apologise for the inconvenience caused and appreciate your patience while we work with your Internet Service Providers to restore your service as soon as possible.

For more details on fibre cable cut restoration, please refer to Network Outages in the FAQ section.

 

Updated as at 2010 hours

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NetLink Trust designs, builds, owns and operates the fibre network infrastructure which is the foundation of Singapore’s Nationwide Broadband Network.

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