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SYSTEM UPGRADE NOTICE

NetLink Trust will be conducting a major system upgrade.  In support of this effort, booking of appointments for fibre service activations to be scheduled between 23 April 2026 and 30 April 2026 will not be available.  Please select an appointment date outside this period.  Existing fibre services will not be affected.  We apologise for any inconvenience caused and thank you for your understanding.

UPDATE ON FIBRE SERVICE DISRUPTION AFFECTING SERVICES IN SENGKANG

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NetLink has experienced a fibre service outage which has affected broadband services in some parts of Sengkang.  Approximately 400 end-user connections may be affected by this incident.

Our recovery team is in the process of restoring the fibre services. The estimated time of recovery is tonight.  If your service is affected by the incident, we apologise for the inconvenience caused and appreciate your patience while we work with your Internet Service Providers to restore your service as soon as possible.

For more details on fibre cable cut restoration, please refer to Network Outages in the FAQ section.

 

Updated as at 1645 hours

 

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NetLink Trust designs, builds, owns and operates the fibre network infrastructure which is the foundation of Singapore’s Nationwide Broadband Network.

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