Frequently Asked Questions
Manhole Levelling
Manhole Levelling
Where third-party works affect NetLink Trust’s existing telecommunications infrastructure, the cost of the required manhole levelling works is chargeable to the requester.
No, manholes are NetLink Trust's assets. Any diversion, decommissioning, removal, or
reconnection works must be carried out by NetLink Trust (or its appointed contractors) in accordance with regulatory requirements.
NetLink Trust’s contractual arrangement is with the invoiced party. Any commercial agreement between the builder and developer is outside of NetLink Trust’s scope.
No, payment must be made via bank transfer.
A valid Works Order must be provided before work commences. Billing will be issued after completion.
No. The applicable payment or documentation requirement must first be received and verified.
No. The quoted amount reflects the work required on site and cannot be reduced.
No. All applications are subject to review and verification.